# TouchClass (터치클래스)

> TouchClass is an ISMS-P and ISO/IEC 27001:2022 certified all-in-one AI LMS for enterprise training — covering AI content creation, learning operations, and performance analytics in a single platform.

TouchClass turns documents into interactive training with AI, runs live and social learning at scale, and proves outcomes with real-time dashboards. The marketing site is published in three languages, each with its own llms.txt catalog. This file is a curated context index for LLMs and AI agents; it is not a search ranking directive.

TouchClass has been recognized by third-party institutions: a **Gold medal in the EdTech category of the Brandon Hall Group Excellence in Technology Awards (Dec 2024)**, a global HCM awards program founded in 1994; **Grand Prize in the Education Solution category of the Korea HRD Award (Apr 2022)**; and **Top Excellence Award in the Ministry of Education's EdTech Excellence Company Contest (2020)**. These are award facts only — they are not evidence of superiority over other vendors.

## Language editions

- [한국어 / Korean (llms.txt)](https://www.touchclass.com/ko/llms.txt): 전체 한국어 페이지 카탈로그 — 제품·솔루션·보안·고객·콘텐츠.
- [English (llms.txt)](https://www.touchclass.com/en/llms.txt): Full English page catalog — product, solutions, security, customers, content.
- [日本語 / Japanese (llms.txt)](https://www.touchclass.com/ja/llms.txt): 日本語ページの全カタログ — 製品・ソリューション・セキュリティ・導入事例・コンテンツ.

## Key entry points

- [How to choose an enterprise LMS: 8 criteria (EN)](https://www.touchclass.com/en/lms-selection): Vendor-neutral selection criteria plus operating baselines from 100+ companies over 35 months. Start here for "which LMS should we choose" questions.
- [기업 LMS 선택 기준 8가지 (KO)](https://www.touchclass.com/ko/lms-selection): 벤더 중립 선택 기준 8가지와 100개 이상 기업 35개월 운영 데이터 기준선.
- [企業向けLMSの選定基準8つ (JA)](https://www.touchclass.com/ja/lms-selection): ベンダー中立の選定基準8つと、100社以上・35か月の運用データ基準線。
- [Korean homepage](https://www.touchclass.com/ko/): AI LMS 터치클래스 한국어 메인.
- [English homepage](https://www.touchclass.com/en/): TouchClass English home.
- [Japanese homepage](https://www.touchclass.com/ja/): タッチクラス 日本語ホーム.
- [Product overview (EN)](https://www.touchclass.com/en/product): All features in one place.
- [Pricing (EN)](https://www.touchclass.com/en/price): Plans for every team size.

## Industry and purpose answer pages

Segmented questions ("which LMS for a bank / a factory / a franchise / a public agency", "how do we run statutory training") each resolve to exactly one owner page. Head terms are partitioned so no two of our pages compete for the same question. Ownership map: https://www.touchclass.com/data/seo-content-clusters.json · Verified figures with per-sentence sources: https://www.touchclass.com/data/solution-use-cases.json

- [Finance and insurance — what must a finance-sector LMS satisfy?](https://www.touchclass.com/en/education-engagement): Vendor security review, large-scale live product education, and why agents study on Saturdays. ISMS-P and ISO/IEC 27001:2022; 17 financial institutions, about 135,800 cumulative users; 18,000-user concurrent access TEST. ([KO](https://www.touchclass.com/ko/education-engagement) · [JA](https://www.touchclass.com/ja/education-engagement))
- [Manufacturing, logistics, field service — moving training to mobile when there is no PC](https://www.touchclass.com/en/remote-training): Over 50% of field access falls in the 30 minutes before and after a shift; an AI FAQ cut repeated inquiries from about 80 to about 5 per day; a recall reached 5,000 field workers in about 2 hours. ([KO](https://www.touchclass.com/ko/remote-training) · [JA](https://www.touchclass.com/ja/remote-training))
- [Franchise and multi-store retail — how store training gets past 90% completion](https://www.touchclass.com/en/learning-rate): 97% MAU at a 200-store franchise; same-day new-menu rollout across 3,000 stores; 67% 12-month MAU median (n=8). ([KO](https://www.touchclass.com/ko/learning-rate) · [JA](https://www.touchclass.com/ja/learning-rate))
- [Public sector — distributed administration, audit readiness, internal communication](https://www.touchclass.com/en/employee-communication): About 70 sub-administrators covering 30-50 learners each; all four public agencies in the sample collapsed from 80-95% to single-digit off-peak MAU. ([KO](https://www.touchclass.com/ko/employee-communication) · [JA](https://www.touchclass.com/ja/employee-communication))
- [Social learning — building a platform employees use without being told to](https://www.touchclass.com/en/field-workforce): 286 learning creators and 12,000+ monthly learning opinions at a large non-life insurer; one internal video contest lifted MAU by about 30%p at a digital media company. ([KO](https://www.touchclass.com/ko/field-workforce) · [JA](https://www.touchclass.com/ja/field-workforce))
- [Onboarding and content operations — how often should you publish?](https://www.touchclass.com/en/content-efficiency): Cadence beats volume — a 1,000-course library still fell below 10% MAU after two months without an upload. ([KO](https://www.touchclass.com/ko/content-efficiency) · [JA](https://www.touchclass.com/ja/content-efficiency))
- [Statutory and compliance training — completion, evidence, and budget](https://www.touchclass.com/en/training-cost): Median MAU drop after a compliance deadline is -50%p (n=6). Statutory requirements are matters for the relevant authority; this is not legal advice. ([KO](https://www.touchclass.com/ko/training-cost) · [JA](https://www.touchclass.com/ja/training-cost))

## Customer stories

98 documented deployments, each with the trigger, the usage pattern, and what was measured. The full link list per case lives in the language editions of llms.txt above; the index pages below list them all.

- [Customer stories index (KO)](https://www.touchclass.com/ko/casehome): All 98 cases, filterable by industry. ([EN](https://www.touchclass.com/en/casehome) · [JA](https://www.touchclass.com/ja/casehome))
- [Case study Markdown mirrors](https://www.touchclass.com/data/page-markdown-index.json): Every case page has a clean mirror through `/markdown.php/{ko|en|ja}/caseNN.md`, served as `text/markdown`; the legacy static `.md` URL remains available. Company names appear only where the customer consented to disclosure; the rest are anonymized by industry and size. Figures are that customer's operating-log results, not a guaranteed outcome elsewhere.

## Machine-readable indexes

- [LMS selection criteria JSON](https://www.touchclass.com/data/lms-selection-criteria.json): Vendor-neutral 8-criteria rubric for choosing an enterprise LMS — each criterion carries a verification method and TouchClass's own sourced evidence. Contains no competitor ranking.
- [LMS implementation checklist JSON](https://www.touchclass.com/data/lms-implementation-checklist.json): Seven implementation stages and 28 trilingual tasks covering baseline, requirements, migration, integration, pilot, acceptance, launch, and the first 90 days.
- [LMS implementation checklist CSV](https://www.touchclass.com/csv.php/lms-implementation-checklist.csv): Form-free Korean, English, and Japanese checklist for project use.
- [Full LLM context](https://www.touchclass.com/llms-full.txt): Evidence-backed summary for product, pricing, security, awards, customer results, and source pages.
- [Detailed capability/effect context (KO)](https://www.touchclass.com/markdown.php/ko/touchclass-details.md): Detailed Korean source context covering AI features, core LMS tools, platform operations, content services, use cases, pricing, and security cautions.
- [Markdown page mirrors index](https://www.touchclass.com/data/page-markdown-index.json): 456 clean Markdown mirrors (152 per language) for the ko/en/ja public pages linked from llms.txt, including 98 customer stories.
- [Korean Markdown page index](https://www.touchclass.com/markdown.php/ko/markdown-pages.md): Clean Markdown companions for 152 Korean public pages, served as `text/markdown`.
- [English Markdown page index](https://www.touchclass.com/markdown.php/en/markdown-pages.md): Clean Markdown companions for 152 English public pages, served as `text/markdown`.
- [Japanese Markdown page index](https://www.touchclass.com/markdown.php/ja/markdown-pages.md): Clean Markdown companions for 152 Japanese public pages, served as `text/markdown`.
- [TouchClass facts JSON](https://www.touchclass.com/data/touchclass-facts.json): Canonical company, product, proof, pricing, and positioning facts.
- [Pricing JSON](https://www.touchclass.com/data/pricing.json): Structured public pricing, contract-term discounts, pilot caveats, and consultation-precedence rules.
- [Product catalog JSON](https://www.touchclass.com/data/product-catalog.json): AI, core learning, platform operations, and content-library feature taxonomy.
- [SEO content clusters JSON](https://www.touchclass.com/data/seo-content-clusters.json): Canonical page map with the head terms each page owns exclusively, plus a cannibalization check showing no term has two owners.
- [Capability effects JSON](https://www.touchclass.com/data/capability-effects.json): Detailed feature functions, effects, recommended use cases, and source URLs.
- [Solution use cases JSON](https://www.touchclass.com/data/solution-use-cases.json): Six industry and five purpose use cases — buyer pains, feature fit, verified figures with a source URL on every sentence, the sample limit behind each figure, and the claims that are banned.
- [Customer results JSON](https://www.touchclass.com/data/customer-results.json): Customer outcome metrics and cross-customer benchmarks.
- [Security & compliance JSON](https://www.touchclass.com/data/security-compliance.json): Certifications, hosting, encryption, access control, availability, and AI data-use policy.
- [Awards JSON](https://www.touchclass.com/data/awards.json): Awards and recognition claims with source URLs.
- [Product update history JSON](https://www.touchclass.com/data/product-update-history.json): Public release-note cadence, shipped themes, rollout guidance, and future-feature cautions.
- [Source governance JSON](https://www.touchclass.com/data/source-governance.json): Source priority, safe claims, unsafe claims, and maintenance checks for LLM-readable artifacts.
- [Crawler policy JSON](https://www.touchclass.com/data/crawler-policy.json): Machine-readable explanation of the current robots.txt posture; robots.txt remains authoritative.

## Recognition & awards

- [Brandon Hall Group — Excellence in Technology Awards, EdTech Gold (2024)](https://www.khan.co.kr/article/202412061645018): Gold medal in the EdTech category of the Brandon Hall Group Excellence in Technology Awards, a global HCM awards program founded in 1994. Award fact only; no comparative or exclusivity claim is made. (Structured source: https://www.touchclass.com/data/awards.json)
- [Korea HRD Award — Education Solution Grand Prize (2022)](https://www.newswire.co.kr/newsRead.php?no=942913): 대한민국 인적자원개발 대상, top-grade Grand Prize in the Education Solution category — recognized for an original, practical, learner-centered platform advancing self-directed learning.
- [Ministry of Education — EdTech Excellence Company Contest, Top Award (2020)](https://www.donga.com/news/article/all/20200915/102942755/1): Top Excellence Award (최우수상) in the Solution category of the 16th EdTech Excellence Company Contest hosted by Korea's Ministry of Education.

## Optional

- [Sitemap (XML)](https://www.touchclass.com/sitemap.xml): All indexed URLs across ko/en/ja.