To provide employees with various kinds of information, such as how to serve customers, the industry trend and other related news.
Information on industry trends and other related news was updated on a monthly basis.
Touchclass is very efficient because it enables content distribution and modification without having to provide an offline training course every time! Various kinds of information, such as the industry trend and recent news, can be distributed quickly, making it possible to actively apply the information to work.
I think I have grown into a habit of opening Touchclass on my way to work. It is almost like reading blog posts and makes my commuting time useful. Especially for me as a salesperson, I can refer to the manual anytime, anywhere. I can even leave comments to get an answer to my questions!
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How can we make boring manual-based training more fun?