LS-Nikko Copper: Driving Digital Transformation in Manufacturing

Success at smart factory scale demands digital capability on the field team. DT training lives or dies by speed, and traditional offline methods had real limits. We needed a mobile-optimized environment where each person could learn the latest digital skills from wherever they are, using just a smartphone — so we chose TouchClass.

Gathering everyone in one place used to be a major undertaking on its own. Now staff join live training from their worksite or even on the move. The replay feature after broadcasts is especially convenient for shift workers or employees who can't attend live.

It's the most surprising part. Printing materials and prep used to take 3–4 full days, but with the TouchClass editor we're ready in one. Replacing printed textbooks with e-books cut costs and reduced “please resend the materials” requests by 80%. Lower budget, higher efficiency.

We moved from provider-led training to a learner-led model where people pull up what they need, when they need it. When a question comes up on the job, the relevant TouchClass content or class video is right there — participation rose naturally, and that's translating into genuine gains in professional expertise.

Beyond simple knowledge delivery, we'll expand interactive content so digital technology is embedded across every smart-factory process. Leveraging TouchClass's rapid propagation, we'll keep growing it as the core infrastructure that fully supports our company's digital transformation.