Security Guidelines

Security Criteria to
Verify Before Choosing an LMS

Verify these key points before entrusting personal data to an education platform.

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Two core security standards

Accredited certification at home and abroad, plus a passed financial-sector vendor audit — the standards TouchClass meets.

Integrated security certification

Both domestic and international certification

100% met
  • ISMS-P certification (Korea)
  • ISO/IEC 27001 conformance (international)
  • Holds the certifications an enterprise LMS/LXP SaaS evaluation asks for
Financial-sector security guidelines

99.1/100 in a financial-sector vendor audit

99.1 / 100
  • Passed vendor security reviews at major insurers and banks
  • Supports the review items of Korea's Electronic Financial Supervision Regulation
  • Scored 99.1 out of 100 in a financial-sector vendor security audit

The security indicators to check before choosing an LMS

From certification to market validation, four axes for assessing an LMS's security objectively.

01

Security certification

Does the vendor hold security certification (ISMS-P, ISO/IEC 27001:2022)? Is it maintained through annual review? Does the vendor supply the evidence your internal security review needs?

02

Technical security controls

Is standard encryption applied from storage through transmission? Are access control and permission management in place? Are there practical measures against data loss and leakage?

03

Business continuity

Is training continuity managed against real operating experience and stability metrics? Does the service stay stable under traffic spikes? Does a specialist team respond quickly when an incident occurs?

04

Market validation

Has the vendor passed the demanding security due diligence of leading enterprises and financial institutions? Have large customers with strict internal standards relied on it for years? Does it meet current data-protection law and compliance requirements?

Security Checklist

Security Certification

Does the vendor hold ISMS-P or equivalent security certification? ISMS-P is Korea's highest-level integrated certification operated by KISA, requiring 101 criteria across 3 domains with annual surveillance audits. Required by financial and public institutions for vendor selection.

TouchClass holds both ISMS-P & ISO 27001
Security certificationConcept illustration
ISMS-P
ISO 27001
Verification

Data Protection

Is encrypted storage and transmission of personal data supported? Is RBAC in place? AES-256 for data at rest and TLS 1.2+ for data in transit must be applied. Without role separation for admins, operators, and learners, enterprise data may be exposed too broadly.

Information securityConcept illustration
Data at rest
Data in transit
Access rights

Operational Reliability

What is the operational reliability level? Is there a CERT incident response system? Is a DR system in place? If the platform goes down during mandatory training deadlines, legal liability issues arise. Verify operational reliability and incident response provisions in the contract beforehand.

Stable operationsConcept illustration
Stable operations
Redundancy
Monitoring
Backup / restore

Proven Track Record

Has the vendor passed vendor security audits? Does it hold CSP (Cloud Service Provider) security certifications like AWS? Financial and enterprise clients often have stricter internal standards, and passing their audits serves as external validation of security capabilities.

Major insurer & bank vendor audit: 99.1 points
TrustConcept illustration
Security review
Verification
Stable operations

How to verify an LMS vendor's security posture

These five checks can be put to any vendor on equal terms. TouchClass answers each one with a publicly verifiable source.

Check What to request from the vendor TouchClass published evidence
Security certification The certificate itself, its scope, and its validity period ISMS-P and ISO/IEC 27001:2022 certified
Data residency Region, redundancy setup, backup cadence AWS Seoul Region
Encryption Encryption method at rest and in transit AES-256 at rest, TLS in transit
Financial-sector reference Vendor security reviews passed at comparable scale, and incident history 17 financial institutions, about 135,800 cumulative users, 5 years without service interruption
AI training data Confirm in the contract whether customer data trains the vendor's models Customer knowledge assets are not used as AI model training data

* This is a vendor-neutral checklist. The certification status of other vendors has not been surveyed, so TouchClass makes no assessment, ranking, or comparative claim about them. Verify any vendor's certifications against the KISA registry and the certificate the vendor provides. (Source: touchclass.com/en/security)

Questions about security standards?
We provide tailored security consulting.

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