2026 L&D Whitepaper

Learning Transformed

100+ enterprises, 3 years of real operational data

This library mixes named-customer cases with composite cases reconstructed from aggregated whitepaper operating data and identified only by industry and size. Each case page states which it is.

We analyzed training platform data from 100+ enterprises across 8 industry sectors including finance, manufacturing, franchise, and public sector. Download the whitepaper for full source data behind these case studies.

Download Whitepaper Free PDF · 14MB · Published 2026
100+Enterprises analyzed
35 moAnalysis period
5Key findings
8Industry sectors

Customer stories by industry

Samsung Life Insurance
Insurance/Finance

Samsung Life Insurance

Samsung Life Insurance: 100% Remote Training for 30,000 Agents

Toyota Korea
Automotive

Toyota Korea

Toyota Korea: Achieving 97% Learning Completion Rate

Handok
Pharmaceutical

Handok

Handok: National HRD Award Winner with Social Learning

Lotte GRS
QSR/Food Service

Lotte GRS

Lotte GRS: Training Staff Across 6 Countries Simultaneously

Kensington Hotel
Hospitality/Leisure

Kensington Hotel

Kensington Hotel: Internal Broadcasting Across 15 Locations

KFC
QSR/Food Service

KFC

KFC: Training Frontline Staff Across 200+ Stores at Once

Everland
Hospitality/Leisure

Everland

Everland: Building a Knowledge-Sharing Culture with Gen Z Staff

Samsung Fire & Marine Insurance
Insurance/Finance

Samsung Fire & Marine Insurance

Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents

Bluebell Korea
Retail

Bluebell Korea

Bluebell Korea: 85% Voluntary Learning and 18,000 Hours in 18 Months

LS-Nikko Copper
Manufacturing

LS-Nikko Copper

LS-Nikko Copper: Driving Digital Transformation in Manufacturing

Major Life Insurance Company A
Finance/Insurance

Major Life Insurance Company A

Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline

Major Capital Company
Finance/Insurance

Major Capital Company

Major Capital Company: Lessons learned after MAU crashed from 91% to 4%

Major P&C Insurance Company A
Finance/Insurance

Major P&C Insurance Company A

Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem

Mid-size Insurance Agency
Finance/Insurance

Mid-size Insurance Agency

Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month

Major Commercial Bank A
Finance/Insurance

Major Commercial Bank A

Major Commercial Bank A: Achieved 99.8% completion rate for next-gen system training

Major Life Insurance Company B
Finance/Insurance

Major Life Insurance Company B

Major Life Insurer B: 40% textbook budget savings and ESG goals via E-Book transition

Major Commercial Bank B
Finance/Insurance

Major Commercial Bank B

Major Commercial Bank B: Mobile training completed across 1,000+ branches nationwide

Major Securities Firm
Finance/Insurance

Major Securities Firm

Major Securities Firm: Full compliance via mobile training on Financial Consumer Protection Act

Financial Industry Association
Finance/Insurance

Financial Industry Association

Financial Association: 1,000 employees engaged in ESG training via gamification

Major Credit Card Company
Finance/Insurance

Major Credit Card Company

Major Card Company: Real-time promotion delivery to 3,500 sales staff

Auto Finance Company
Finance/Insurance

Auto Finance Company

Auto Finance Company: E-Book loan manuals empowered field sales consultations

Small Life Insurance Company
Finance/Insurance

Small Life Insurance Company

Small Life Insurer: Digitally connecting pre- and post-offline training

Major P&C Insurance Company B
Finance/Insurance

Major P&C Insurance Company B

Major P&C Insurer B: Structured new hire training with mobile pre-/post-learning

Mid-size Bank
Finance/Insurance

Mid-size Bank

Mid-size Bank: Built a voluntary learning culture via informal learning platform

Major Commercial Bank C
Finance/Insurance

Major Commercial Bank C

Major Commercial Bank C: Connected interviewer training pre- and post-sessions via mobile

Foreign Life Insurance Company
Finance/Insurance

Foreign Life Insurance Company

Foreign Life Insurer: Unified training and assessment for 1,700 agents on one platform

Mid-size P&C Insurance Company
Finance/Insurance

Mid-size P&C Insurance Company

Mid-size P&C Insurer: Promotion training channel for 200 regional agents

Mid-size Financial Company
Finance/Insurance

Mid-size Financial Company

Mid-size Financial Company: Defended MAU drop after mandatory training with always-on content

Global Automotive Brand (Korea)
Manufacturing

Global Automotive Brand (Korea)

Global Auto Brand: AI FAQ reduced repetitive inquiries and transformed training

Major Manufacturing & Logistics Group
Manufacturing

Major Manufacturing & Logistics Group

Major Manufacturing & Logistics Group: 1,000+ course library and buddy program drove always-on learning

Major Logistics Company
Manufacturing

Major Logistics Company

Major Logistics Company: Bridging HQ and tens of thousands of field workers

Food Manufacturing Company
Manufacturing

Food Manufacturing Company

Food Manufacturer: Digitized store display best practices for nationwide standardization

Building Materials Manufacturer
Manufacturing

Building Materials Manufacturer

Building Materials Manufacturer: Unified sales, installation, CS, and partner training

Home Appliance & Rental Company
Manufacturing

Home Appliance & Rental Company

Home Appliance & Rental Company: Emergency content delivered to all staff within 2 hours

Major Manufacturing Group
Manufacturing

Major Manufacturing Group

Major Manufacturing Group: Achieved learning equity across factory, R&D, and office staff

Major Tire Manufacturer
Manufacturing

Major Tire Manufacturer

Major Tire Manufacturer: Flipped learning connected before, during, and after classroom onboarding

Global Automotive Dealership
Manufacturing

Global Automotive Dealership

Global Auto Dealership: Knowledge-sharing platform with 50%+ commute-time access

Global Office Equipment Manufacturer
Manufacturing

Global Office Equipment Manufacturer

Global Office Equipment Manufacturer: Digitized all product manuals for on-site repairs

Mid-size Manufacturing Company
Manufacturing

Mid-size Manufacturing Company

Mid-size Manufacturer: Converted 45-min training videos to 1-min short-form for field workers

Mid-size Manufacturing Company B
Manufacturing

Mid-size Manufacturing Company B

Mid-size Manufacturer B: Stabilized the mandatory training MAU spike-crash pattern

Major Manufacturing & Logistics Company
Manufacturing

Major Manufacturing & Logistics Company

Major Manufacturing & Logistics: Overcame gamification fatigue with seasonal rule variations

Major Retailer
Retail & Distribution

Major Retailer

Major Retailer Builds Learning Creator Culture Across 373 Stores with Employee-Generated Content

KFC
Retail & Distribution

KFC

KFC Korea Cuts Training Costs Dramatically by Shifting 200+ Stores to Mobile-First Always-On Education

Multi-Brand F&B Franchise
Retail & Distribution

Multi-Brand F&B Franchise

Multi-Brand F&B Franchise Enables Same-Day Recipe Distribution Across 30 Brands and 3,000 Stores

Global Multi-Country F&B Franchise
Retail & Distribution

Global Multi-Country F&B Franchise

Global F&B Franchise Maintains Brand Identity Across 6 Countries and 14 Languages

Global Luxury Fashion Brand
Retail & Distribution

Global Luxury Fashion Brand

Global Luxury Fashion Brand Generates 2,800+ Posts from 140 Participants via SNS-Style Internal Engagement

Major Supermarket Chain
Retail & Distribution

Major Supermarket Chain

Major Supermarket Chain Achieves 89% MAU Across 1,800 Stores with Compliance-to-Content Retention Strategy

Major Leisure Services Company
Retail & Distribution

Major Leisure Services Company

Major Leisure Company Exceeds Registered Users in Quiz Participation — Expands from Training to Daily Community

Resort & Hotel Group
Retail & Distribution

Resort & Hotel Group

Resort & Hotel Group Learns the Hard Way: MAU Drops 50%+ When Content Upload Stops

Mid-Size Retail Company
Retail & Distribution

Mid-Size Retail Company

Mid-Size Retailer Recovers MAU from 15% to 80% with Concentrated Upload of 40 Product Training Modules

Franchise Company (Offline Training Copy)
Retail & Distribution

Franchise Company (Offline Training Copy)

Franchise Company Learns Why Copying 45-Min Classroom Videos to Mobile Fails — and Shifts to Short-Form

Lotte GRS
Retail & Distribution

Lotte GRS

Lotte GRS Builds Simultaneous Training System for Store Managers Across 6 Countries

Retail/Franchise Standard Model
Retail & Distribution

Retail/Franchise Standard Model

90-Day Playbook for Retail & Franchise: Compliance to Social Board to Quiz Events to Content Self-Sufficiency

Public HR Development Institute
Public Sector & Education

Public HR Development Institute

Public Sector Training Institute Uses Built-In Editor to Rapidly Update Regulatory Content for 10,000 Learners

Geospatial Public Corporation
Public Sector & Education

Geospatial Public Corporation

Geospatial Public Corporation Converts Survey Manuals to Mobile-Searchable Content for 5,000 Field Workers

Energy Public Corporation
Public Sector & Education

Energy Public Corporation

Energy Public Corporation Activates Internal Communication for 1,500 Employees via Culture Newsletters and Best Practice Sharing

Management Innovation Public Agency
Public Sector & Education

Management Innovation Public Agency

Management Innovation Agency Combines CRM Training with Help Desk Board for Instant Q&A Support

Large-Scale Distributed Public Organization B
Public Sector & Education

Large-Scale Distributed Public Organization B

Large Public Organization Eliminates Training Blind Spots with 70 Sub-Administrators and Mission-Based Onboarding

Public Housing Welfare Agency
Public Sector & Education

Public Housing Welfare Agency

Public Housing Agency Achieves 100% Compliance Completion Across 6 Mandatory Training Programs via Mobile

Major Game Development Studio
IT/Gaming

Major Game Development Studio

Major Game Studio Designs Leadership Program Around Self-Reflection Missions and Peer Sharing Instead of Mandatory Completion

Digital Media Company
IT/Media

Digital Media Company

Digital Media Company Builds Learning Habit with "Wednesday = Learning Day" Live Sessions — Video Contest Lifts MAU 30%p

Teacher Training University
Public Sector & Education

Teacher Training University

Teacher Training University Shifts Certification Programs to Live Streaming — Ensuring Remote Training Quality

Public Sector Content Threshold Model
Public Sector & Education

Public Sector Content Threshold Model

The Content Critical Mass: Public Sector Off-Peak MAU Rises Significantly Above 500 Courses

Public/Education Standard Model
Public Sector & Education

Public/Education Standard Model

90-Day Playbook for Public Sector: Mobile Compliance to Sub-Admin Pilot to Book Club to Onboarding

IT Platform Company
IT/Gaming

IT Platform Company

IT Platform Company Systematizes Competitive Intelligence Across ~80 Sales Training Categories

IT Startup
IT/Gaming

IT Startup

IT Startup Builds a Mobile-First Developer Onboarding System During Rapid Growth

IT SaaS Company
IT/Gaming

IT SaaS Company

IT SaaS Company Converts Compliance Training to Mobile and Builds an Always-On Learning Base

Game Studio
IT/Gaming

Game Studio

Game Studio Reaches Content Self-Sufficiency Lv.2 Through UGC-Based Knowledge Sharing

IT Services Company
IT/Gaming

IT Services Company

IT Services Company Closes Skill Gaps in Hybrid Work with Microlearning

Media Content Company
IT/Gaming

Media Content Company

Media Company Redesigns L&D by Tracking Learning Conversion Rates from Employee-Created Content

IT/Gaming Company
IT/Gaming

IT/Gaming Company

IT/Gaming Company Builds an SNS-Style Learning Platform That Meets Gen Z UX Expectations

Mid-Size Pharmaceutical Company
Pharma/Healthcare

Mid-Size Pharmaceutical Company

Mid-Size Pharma Achieves 95% MAU by Revolutionizing MR Training with Lunchtime Microlearning

Small Pharmaceutical Company
Pharma/Healthcare

Small Pharmaceutical Company

Small Pharma Hits 95% MAU with Lunchtime New Drug Detailing Microlearning

Pharma Company A
Pharma/Healthcare

Pharma Company A

Pharma Company A Drives MAU from 15% to ~80% (5.3x) with a Batch Upload of ~40 Product Courses

Pharma Company B
Pharma/Healthcare

Pharma Company B

Pharma Company B Prevents Post-Compliance MAU Crash by Adding Always-On Product Training

Pharma Company C
Pharma/Healthcare

Pharma Company C

Pharma Company C Achieves Kirkpatrick Level 2 with Regular MR Product Assessments

Biotech Pharmaceutical Company
Pharma/Healthcare

Biotech Pharmaceutical Company

Biotech Pharma Digitizes New MR Onboarding with a Mentor-Mentee Program

Pharma Company D
Pharma/Healthcare

Pharma Company D

Pharma Company D Establishes MR Learning Routines via Weekly Live Webinars and VOD

Pharma/Biotech Company
Pharma/Healthcare

Pharma/Biotech Company

Pharma/Biotech Company Takes the First Step in Proving Training ROI by Linking Learning Data to Sales Performance

Medical Device/Pharma Company
Pharma/Healthcare

Medical Device/Pharma Company

Medical Device/Pharma Company Secures Field Reach by Moving GMP and Safety Training to Mobile

Home Appliance Rental Company
Logistics & Transportation

Home Appliance Rental Company

Home Appliance Rental Company Deploys Emergency Response Materials to 5,000 Field Technicians Within 2 Hours

Major Cable TV Provider
Logistics & Transportation

Major Cable TV Provider

Cable TV Provider Equips 1,300 Field Technicians with Mobile Manuals for Instant Situational Response

Global Logistics Firm
Logistics & Transportation

Global Logistics Firm

Global Logistics Firm Converts Senior Expertise into Digital Assets Through Participatory Learning for 1,800 Employees

Integrated Logistics Provider
Logistics & Transportation

Integrated Logistics Provider

Integrated Logistics Provider Bridges Communication Gaps Across Dozens of Terminals via Mobile Community

Parcel Delivery Company
Logistics & Transportation

Parcel Delivery Company

Parcel Delivery Company Cuts New Driver Onboarding Time via Mobile Training in High-Turnover Environment

Warehouse Operations Company
Logistics & Transportation

Warehouse Operations Company

Warehouse Operator Uses Safety Training Data as Leading Indicator for Site-Level Safety Performance

Global Logistics Solutions Company
Logistics & Transportation

Global Logistics Solutions Company

Global Logistics Solutions Company Unifies Multi-Country Operations Manuals on Mobile for Consistent Standards

Major Leisure Service Company
Service & Leisure

Major Leisure Service Company

Major Leisure Service Company Records Quiz Participation Exceeding Total Registered Learners

Resort & Hotel Group
Service & Leisure

Resort & Hotel Group

Resort & Hotel Group Learns Hard Lesson: MAU Drops 50%+ When Content Upload Stops

Major Theme Park
Service & Leisure

Major Theme Park

Major Theme Park Achieves UGC Platform Adoption Where Gen MZ Contract Staff Voluntarily Create Content

Premium Hotel Chain
Service & Leisure

Premium Hotel Chain

Premium Hotel Chain Standardizes Service Quality for Peak-Season Mass Hires via Mobile Onboarding

Fitness Franchise
Service & Leisure

Fitness Franchise

Fitness Franchise Leverages Mandatory Safety Training as App Adoption Driver, Achieving 80%+ MAU

Wedding & Convention Service Company
Service & Leisure

Wedding & Convention Service Company

Wedding & Convention Company Achieves Consistent Customer Service via Mobile Manual Digitization

Leisure & Amusement Operator
Service & Leisure

Leisure & Amusement Operator

Leisure & Amusement Operator Converts Peak-Season Safety Training to 3-Day Mobile Completion for Hundreds of Temp Staff

Integrated Service Company
Service & Leisure

Integrated Service Company

Integrated Service Company Builds Service Culture Through Peer Recognition and Employee-of-the-Month Programs

Experiential Service Company
Service & Leisure

Experiential Service Company

Experiential Service Company Expands Training Platform into Daily Employee Community via Wellness Campaigns and Contests

Premium Service Company
Service & Leisure

Premium Service Company

Premium Service Company Delegates Content Creation to Field Managers, Breaking Through HQ Content Supply Ceiling

Large Service & Leisure Group
Service & Leisure

Large Service & Leisure Group

Large Service & Leisure Group Uses Quiz Data as Leading Indicator for Service Quality, Launching Data-Driven Training Operations